Friday 28 April 2017

Vodafone Hiking Its Bill For The Second Time


From June, customers who are out of the minimum term of their contract will see their bills go up by between 50p and £3.50 a month.

In a text sent to customers they were warned about the unexpected price “adjustment”.

The rise comes just two weeks after the mobile giant announced that new or upgrading customers will be able to use their call, text and data allowance in 40 countries without paying extra charges.

The latest hike is in addition to the 3.2 per cent inflation rise announced in March, which took effect this month.

A Vodafone spokesperson said: “We can confirm that some pay monthly customers, who are out of contract, will see an increase of between 50p and £3.50 per month depending on their price plan.

“They can move at any time to one of our new plans which give them unlimited texts, more or unlimited calls, far more data as well as our new roaming offers.

“All they need to do is call us on 191 or visit our website.”

Hannah Maundrell, editor-in-chief of, said: “This double whammy price hike isn’t going to win Vodafone any favours.

“If you’re a Vodafone customer that isn’t in contract then it’s definitely worth checking the deals you could get with other networks.

“If you’re still keen to stay with Vodafone, use these as a basis for negotiating your contract price down.”

Vodafone’s rise was bigger than the increases already announced by rival networks EE and O2 earlier this year.

EE pushed up some customers bills by 2.5 per cent from March 30 in line with the Retail Price Index (RPI) announced by the Office for National Statistics (ONS) in January.

While 02 increased monthly bills for its pay-monthly and sim-only customers by 2.6 per cent in April, in line with the latest RPI figure announced last month.



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